DELIVERY AND RETURNS

We are committed to providing you with a pleasant and worry-free shopping experience. Here is all the necessary information regarding the delivery and returns of your orders.

Delivery

We offer several shipping options to suit your needs. Shipping costs and times may vary depending on your location and the shipping method you choose.


DELIVERY IN METROPOLITAN FRANCE 🇫🇷

Delivery to Relay Point: FREE

Home Delivery: €7.00

Express Home Delivery: €10.00 (Available soon)


DELIVERY EUROPE 🇪🇺

Home Delivery Zone 1: €10.00

Home Delivery Zone 2: €12.00

Home Delivery Zone 3: €15.00

UK Home Delivery: £15.00


WORLDWIDE DELIVERY 🌍


Home Delivery America Zone: €20.00

Home Delivery Asia Zone: €25.00

Order Tracking

Once your order has been shipped, you will receive an email with a tracking number. You can track the progress of your delivery by clicking on the link provided in the email or by visiting the Track My Order page.


Returns

We want you to be completely satisfied with your purchases. If this is not the case, you can return your items within 14 days from the date you received your order.

Refunds and Exchanges

Refunds are issued in the form of credits that can be used for 1 year on our online store. Once we receive your return, we will inspect the item and process your refund within 7-10 business days. You will receive a confirmation email once the request has been processed.

Exchanges are handled in the same way, in the event that we are out of stock on the requested product, we will proceed to send a credit for the amount of your product.