We are committed to providing you with a pleasant and worry-free shopping experience. Here is all the information you need regarding delivery and returns of your orders.

Delivery

We offer several delivery options to meet your needs. Delivery costs and times may vary depending on your location and the shipping method chosen.

DELIVERY IN METROPOLITAN FRANCE 🇫🇷

Delivery to a Relay Point: €5.00

Home Delivery: €8.00

DELIVERY EUROPE 🇪🇺

Home Delivery Zone 1: €15.00

Home Delivery Zone 2: €15.00

Home Delivery Zone 3: €15.00

UK Home Delivery: €15.00

WORLDWIDE DELIVERY 🌍

Home Delivery America: €30.00

Home Delivery Asia: €35.00

Order Tracking

Once your order has shipped, you will receive an email with a tracking number. You can track the progress of your delivery by clicking the link provided in the email or by visiting the Track My Order page.

Returns

We want you to be completely satisfied with your purchase. If not, you can return your items within 14 days of receiving your order.

Refunds and Exchanges

Refunds are issued in the form of credits that can be used for 1 year on our online store. Once we receive your return, we inspect the item and process your refund within 7 to 10 business days. You will receive a confirmation email once your request is processed.

Exchanges are handled in the same way, in the event that we are out of stock on the requested product, we will send a credit note for the amount of your product.

Contact

store@fcversailles.co