FAQ

What are the delivery times for online orders?

Delivery times vary depending on your location and the delivery method chosen. In general, orders are delivered within 3 to 7 business days in metropolitan France. For international deliveries, the time can range from 7 to 14 business days. You will receive a tracking number to follow the progress of your order.

What are the shipping costs for different destinations?

Shipping costs depend on your shipping address and the weight of your order. You can view the estimated shipping costs during checkout or in our "Shipping & Returns" section.

What payment methods are accepted in the online store?

You can pay by credit card (Visa, MasterCard). All transactions are secure to ensure the protection of your personal information.

How can I exchange or return an item purchased online?

If you are not satisfied with your purchase, you can return or exchange an item within 14 days of receiving your order. Items must be returned in their original condition, unused and with the tags still attached.